Frequently Asked Questions
Q. Can we bring in our own Caterer or Bartender?
A. Yes. They do need to be licensed and insured.
Q. Can we bring in our own food.
A. Yes.
Q. Can we bring in our own alcohol?
A. Yes.
Q. What size are your round tables?
A. 60" They each can seat up to 8.
Q. Why can't I use 2 sided tape?
A. 2 sided tape will damage our walls and anything else you stick it to. One guest tried used it and we had to fix the drywall finish on our wall.
Q. What can I use to put decorations on the walls.
A. Scotch and other companies make a putty like substance that can be used to stick items on surfaces without damage. We really don't care what you use, just as long as it does not damage our hall.
Q. Do we have to set up the tables and chairs prior to our event and clean the hall when our event is over?
A. We will set-up and clean after the event for an additional $150.00 fee. If you do your own set-up and clean-up, we expect the hall to look the same way it did when you arrived. We will dispose of Garbage from proper receptacles. We will give you specific instructions if you choose to clean yourselves.
Q. What is the insurance for?
A. The requirement that you provide at least $300,000 in public liability coverage is to protect you and us in case someone at your event gets injured. This is coverage you already have with your homeowners or renters insurance.
Q. How do I get the certificate of insurance?
A. You contact the insurance company that you have your homeowners or renters insurance with. They will produce the certificate. The certificate can be dropped off, mailed, e-mailed or faxed. There should be no cost involved, check with your insurance company.
Q. I don't have insurance, what do I do?
A. You can have someone else provide it, but they must sign the contract and be responsible for your event. We cannot rent the hall without it.
Q. How much do I need to hold the date and get started?
A. You need the booking fee to book your event and hold the date. The remaining rental fee, the security deposit and the certificate of insurance are due at least 30 days before your event.
Q. Can I use a credit card?
A. No. At this time we can not take credit cards.
Q. How long before I can get my security deposit back?
A. In most cases about a week after your event, if there is no damage to the hall. If you gave us a check for the security deposit, we need confirmation from your bank that the funds are available.
Q. I want to book my event and it is less than 30 days from now, what do I do?
A. You will need to provide us with the full rental fee, the $250.00 security deposit and the certificate of insurance when you book the date. The fees must be cash, money order or cashiers check.
Q. I am interested in booking the hall for meetings or classes, do the same rules apply?
A. Please contact us, we may be able to provide a lease agreement with different terms.
More Questions? Call 517-643-1849 or email.
Seven Islands
Meeting and Reception Hall
902 East Saginaw Highway - Grand Ledge, Michigan
517-643-1849
information@halltorent.com